Head Office RFX+Care International A/S Bakkegaardsvej 408, 3050 Humlebæk, Denmark Phone: +45 45769020 E-mail: info@rfxcare.com
Factory RFX+CARE Manufacturing Co.,Ltd. No. 7 Lanjiang Road, Economic Development Zone Shaoxing, Zhejiang, China 312000 Phone: +89 575 88681706 E-mail: benjamin@rfx-care.com
Logistics Center UAB RFX CARE Lithuania Paliuniskio st. 15, LT-35114 Panevezys, Lithuania Phone: +370 (678)76 644 E-mail: aida@rfxcare.com
UK Office RFX + CARE UK LTD Fifth Floor, 27 Greville Street, London EC1N 8TN, United Kingdom Phone: 0330 027 1528
About RFX+CARE
RFX+CARE International A/S is a Danish manufacturing company established in 1979 with factories in China and Lithuania.
We have been developing, manufacturing and distributing safety products for more than a decade. We have obtained a considerable knowledge of the market, based on working with some of the world’s leading companies, brands and retailers.
With our fully compliant factories we are able to serve our customers worldwide, guaranteeing top quality, fast deliveries and exceedingly good working ethics.
Every day a team of 360 dedicated people are committing themselves to developing, designing, manufacturing, testing and delivering RFX+CARE products. In the making of your products focus is on safety, quality, design functionality, human and environmental responsibility.
We have our logistic and distribution facilities as well as safety product production in Lithuania / Panevézys. Our medical devices factories are located in China / Shaoxing.
Company structure
RFX+CARE is a joint venture company with production plants, stock and offices in China, Denmark and Lithuania. We have 100% transparency throughout our company structure. This means that our customers can both buy FOB China from RFX+CARE Manufacturing Co. Ltd. / Shaoxing or get serviced by our European sales team based in Denmark / Humlebaek.
Many of our customers benefit from our location in Europe by importing their goods directly to our distribution center in Lithuania / Panevèžys. A wide range of our products are on stock in our factory in Lithuania. Many of our First aid kits are assembled at our packaging facilities and most of our safety products are being manufactured in Lithuania. This makes us a flexible supplier enabling us to offer fast deliveries to our European customers for certain items.
Certifications & registrations
To sustain the highest level of quality management and legal compliance demands a strict self-monitoring delivery security system. We are therefore by nature obliged to stay alert with any changes in all required legislations worldwide and keep all our ISO and EC certifications as well as product registrations updated. In order to comply with the CE regulations for marking and instructions on products placed in the market, it is a neccesity to have all legal text in place. Our legal text database contains all relevant legal text for all our products in 25 languages.
REACH; We are testing our materials in accordance with the European Chemicals Agency according to directive EC/1907/2006. Registrations / Certifications. Our Medical products are CE certified by TUV SUD and can be freely distributed and sold in below mentioned markets.
EUROPE: ISO13485:2016 Quality Management System, Cert. no Q5 067759 0027 EC certificate Class IIa, IIb or III MDD, Annex II excluding(4), Cert.no. G1 067759 0028 EC certificate Class IIa, IIb or III MDD, Annex V, Cert.no. G2 067759 0023 EC certificate Class Is Sterile Devices MDD, Annex V, Cert. no. G2S 067759 0029 USA: FDA Registration No. 10027255 AUSTRALIA: TGA Registration No. DV-2013-MC-02343-1 CHINA: FDA, Zhejiang, China Registration No. 20130054 Our cosmetics products are produced both in Europe and China. They all comply with REGULATION (EC) No 1223/2009 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 30 November 2009 on cosmetic products. We comply with Environmental / Quality control certifications: ISO14001:2015 Cert. no. 12 104 36534 TMS ISO 9001:2015 Cert. no. is QS5 17 10 67759 019
We comply with social compliance programs audited / approved by BSCI, SEDEX and BRC
Corporate Social Responsibility
At RFX+CARE we are strongly committed to compliance. In general compliance means conforming to rules. These rules can range from national to international laws and regulations to local policies and specifications. But for us compliance is not just about adhering to a set of rules.
We strongly believe in corporate citizenship. This involves the extent to which business meet their social, legal, ethical and economic responsibilities, with the goal of creating higher standards of living and quality of life for our employees and working partners.RFX+CARE are members of Fta following the BSCI Code of Conduct based on the UN Global Compact. We are happily obliged to follow CSR schemes by others such as SEDEX and BRC.
The International UN Global compact 11 principles
Right to collective bargaining is respected No discrimination is practised Child labour is prohibited Legal minimum and industry standards wages are paid Working hours are not exceeding 60 hours every week, and one day off every 7 days No forced labour and disciplinary measures A safe and healthy working environment Environmental Management System ISO14001 Social accountability Anti-bribery and anti-corruption policy No Precarious Employment’ and ‘Ethical Business Behaviour
We defined and published our Employee Handbook (RFX/JCQ-GL-003), forbidding child labour, enforced labour, embarrassment and allowing the workers having legal rights, like working hours, sick leave and maternity leave. To support this we published Employee Appeals Process(RFX/JCQ-GL-005), informing how the workers appeal.
Providing products that are in 100% legal compliance worldwide demands an enormous capacity. With a QC / QM team of 32 people we follow and maintain all the requirements for our product segments.
In order to ensure that our customers receive products that meet their expectations. RFX+CARE makes a strong contribution to monitoring product compliance and sustainability standards throughout the product life-cycle, while simultaneously making sure that European markets’ transparency requirements are met.
Substances list, which includes European REACH and RoHs chemical requirements. We use our own testing facilities as well as third party laboratories to conduct tests. Our global approach and customer portfolio enables us to identify sustainability issues early in the product development phase.
It also helps us to ensure that requirements are addressed with the appropriate sourcing and compliance strategies. Our approach to product innovation is based on progressively strict criteria for product development, covering all compliance aspects. This is implemented in our QM system by setting the bar high for all our sub suppliers / partners.
Design & development
At RFX-CARE we know that our products are only as good as the design that brings them to life. We design and develop both products and packagings in collaboration with customers and partners.
We always have users involved in the product development process of new products to ensure optimal functionality and user friendliness to support the smart design.
Through a team of creative designers, we design meaningful brand experiences which is a strength for the RFX-CARE innovation. Our design team is a strong collaboration between Denmark, China and Lithuania. With their different skills they are a powerful asset, a delight for our customers and most definitely an added value bringing competitive advantages to the products and projects.
Private label
EXPERTISE BEYOND EXPECTATIONS
4 great reasons to partner with us. The demand for high quality private label products are growing and the customer requirements are increasingly equally high. We can guarantee our customers that we are always doing our utmost to perform the best service to meet all of your requirements within your timeframe.
Retail
Having been a strong player in the wholesale promotional market for over 20 years, RFX+CARE made a decision to enter the retail market directly. The company’s first reflective range launched the RFX brand; its associated first aid range is retailed under the RFX+CARE brand.
Both brands have proven highly successful and buyers have demonstrated a keen interest in the product range and have been impressed by the high design and production standards. RFX+CARE brands are now found on the shelves of an expanding list of stores, including global retail giants such as IKEA and Carrefour.
Latest brand range MyKit has garnered considerable critical esteem from the retail and promotional segments. It is now one of the company’s most popular private label products.
SWEDEN, DENMARK & NORWAY PF Concept Scandinavia AB Stora Åvägen 19B 436 34 ASKIM setrading@pfconcept.com Sweden +46 31 89 10 80
FINLAND PF Concept Lämmittäjänkatu 4B 00880 HELSINKI j.jehkonen@pfconcept.com Finland +358 401 589 797
GERMANY, AUSTRIA & SWITZERLAND PF Concept Deutschland GmbH Groendahlscher Weg 87 46446 Emmerich Deutschland Tel.: +49 (0)2822 960-0 E-Mail: contact-DACH@pfconcept.com Country Manager: Peter Stelter
FRANCE PF CONCEPT France Parc aux Vignes-Bât F 9/11 Allée des Sarments 77183 Croissy Beaubourg, France Phone : 33 (0)1 69 67 32 50 info_fr@pfconcept.com Country Manager: Yves Lechevalier
ENGLAND PF Concept UK Ltd 2 Regent Park, Dencora Business Park, Booth Drive, Park Farm Industrial Estate, Wellingborough, Northamptonshire, NN8 6GR, United Kingdom +44 (0) 1933 673111 gbsales@pfconcept.com Country manager: Tracey Bowen
SPAIN PF CONCEPT SPAIN, SAU Gran Vía de les Corts Catalanes, 680 3º Barcelona +34 93477 18 01 info@es.pfconcept.com Country Manager: Fernando Úbeda
ITALY PF Concept Italia srl Via Sirtori 35 20017 Passirana di Rho, Milan +39.02.93935211 pf@it.pfconcept.com
EXPORT DEPARTMENT PF Concept International B.V./ Export department Lipinski Passage, Al. Jerozolimskie 63, II pietro, 00-697 Warszawa, Poland Tel: +48 22 360 45 00 K.Ratajczak@pfconcept.com Country manager: Mike Bakx
Terms & conditions
Returns Claims or complaints must be made to us verbally within 48 hours of receipt of goods, and in writing within seven working days. No returns will be accepted without an official “Authorisation to Return” label, which can only be obtained from us after the complaint has been received.
Payment terms Net 30 days for customers with approved credit. For all first time clients we require pre-payment of the first two orders. For large orders we require part payment in advance. Prices quoted are ex-works from our plant in Humlebaek, Denmark. Our terms and conditions of business are available on request.
Over/under run A standard 5% over or under run will be deemed to complete an order. Because our products are custom made, a surcharge of 5% will be made if you request an exact quantity delivered.